Get to Fast Faster 2024

18-19 September 2024
Bali, Indonesia

Elaine Ngina Kyalo

Head of Fixed Network Solutions
Safaricom

Elaine is a leader in the fixed broadband space in Kenya, an engineer by profession (Electrical and Electronics) with over 10 years experience in the connectivity domain both enterprise and consumer. She heads a network plan-design-build-operate function within Safaricom PLC Technology, Fixed Network Solutions, mandated with strategic leadership to deliver end to end fixed broadband connectivity through both Fiber To the X (FTTx) and Fixed Wireless Access technologies driving cost optimization for healthy ROI, prospecting and discovery, network planning and design, establishment and governance of fixed partnerships, network rollout/build and operations, infrastructure maintenance, customer experience and network growth management for over 600,000 households, 40,000 businesses and 17,000 kilometers of optic fiber across the country.

“There are so many things I love about working in this space, but most important to me are our dedication to bringing customers practical broadband solutions that improve their quality of life and our intense desire to win in business but never at the expense of our customers, partners and stakeholders.” Elaine is currently focused on bringing low cost broadband solutions to low income segment markets with an ambition to ‘leave nobody unconnected’ regardless of their income capability.

She has an MBA in strategic management from Jomo Kenyatta University of Agriculture and Technology and a MicroMasters in Digital Transformation Leadership from Questrom School of Business, Boston University.